Privacy Policy
Your privacy matters to us. Here's how we protect and manage your personal information at talenlithbexio.
Last Updated: 15 March 2025
Information We Collect
We collect information that you provide directly to us when using our financial statement analysis platform and educational services. This helps us deliver personalised learning experiences and improve our offerings.
Personal Information
- Name, email address, and phone number when you register for our programs
- Professional background and experience level for course customisation
- Payment information processed securely through our third-party providers
- Learning preferences and progress data to enhance your educational journey
Technical Information
Our website automatically collects certain technical information to ensure optimal performance and security. This includes your IP address, browser type, device information, and how you interact with our platform.
How We Use Your Information
Your information helps us provide better educational services and communicate effectively about your learning progress. We never sell your personal data to third parties.
Educational Services
- Customise learning materials to your experience level
- Track progress through financial analysis modules
- Provide personalised feedback and recommendations
- Issue certificates upon program completion
Communication & Support
- Send important updates about your enrolled programs
- Provide technical support and answer questions
- Share relevant industry insights and new course offerings
- Process payments and send receipts
Data Storage and Security
We implement robust security measures to protect your personal information. Your data is stored on secure servers in Australia, complying with local privacy laws and industry standards.
All sensitive data is encrypted both in transit and at rest. We conduct regular security audits and maintain strict access controls to ensure your information remains protected.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information | Active account + 7 years | Service provision and legal compliance |
| Learning Progress | Active account + 3 years | Educational continuity and certification |
| Payment Records | 7 years from transaction | Financial record keeping and tax compliance |
| Website Analytics | 2 years | Service improvement and performance monitoring |
Your Privacy Rights
Under Australian privacy legislation, you have several rights regarding your personal information. We respect these rights and make it straightforward for you to exercise them.
Access and Correction
You can request access to the personal information we hold about you at any time. If you find any information is incorrect or incomplete, we'll help you update it promptly. Simply contact our support team with your request.
Data Portability
You have the right to receive your learning progress data and account information in a portable format. This includes completion certificates, module scores, and any notes or materials you've created within our platform.
Account Deletion
If you wish to delete your account, we can arrange this while ensuring we maintain necessary records for legal and financial compliance. Some information may be retained in anonymised form for service improvement purposes.
Cookies and Tracking
We use cookies to enhance your browsing experience and analyse how our platform performs. Most cookies are essential for the website to function properly, while others help us understand user preferences.
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off. They're usually set in response to actions you take, like setting privacy preferences or logging in.
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website. This information helps us improve the user experience and identify popular content areas.
Third-Party Services
We work with trusted third-party services to deliver our educational platform and process payments. These partners are carefully selected and must meet our privacy and security standards.
- Payment processors for secure transaction handling
- Email service providers for course communications
- Learning management system providers for content delivery
- Cloud hosting services for data storage and platform operation
All third-party partners are bound by strict confidentiality agreements and process your data only as necessary to provide their services to us.
International Data Transfers
While we primarily store data within Australia, some of our trusted service providers may process information internationally. When this occurs, we ensure appropriate safeguards are in place to protect your privacy.
Any international transfers comply with Australian Privacy Principles and include contractual protections to maintain the security and privacy of your personal information.
Children's Privacy
Our services are designed for adults in professional development. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected such information, we will take steps to delete it promptly.
Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify enrolled students via email and post the updated policy on our website.
We encourage you to review this policy periodically to stay informed about how we protect your privacy. The date of the most recent update is shown at the top of this page.
Privacy Questions?
If you have questions about this privacy policy or how we handle your personal information, we're here to help.
Email: contact@talenlithbexio.com
Phone: +61 2 6125 5004
Address: 5 Acacia St, Townsville QLD 4812, Australia
This privacy policy is effective as of 15 March 2025 and supersedes all previous versions.